Who is Dream? Dream World is one of the world’s leading manufacturers of hair caps, styling tools, personal care tools, salon wear and accessories for men and women. Dream World provides consumers with the best professional salon quality products at a competitive price. Since 1996, Dream World has enjoyed an enviable reputation as one of the best companies to do business with in the professional beauty supply industry. Dream World is a family-owned company, one of the very few in the professional beauty supply industry. For a company to continue to grow and prosper for 20+ years, it takes more than offering great products. It takes strong, ongoing relationships with customers and vendors. Throughout Dream World’s history, strong family leadership and corporate values of honesty, fair business practices and excellent service have guided Dream World’s growth in the professional beauty supply industry. Why Choose Our Products Dream World specializes in Du-Rags, Stocking Caps, Hair & Wig Nets, Barber Capes, Salon Wears, Electricals, Fashion Items, Salon Tools, Combs & Piks, Dye Products, Nail Tools, Cosmetic Tools, Hair Rollers & Rods, Clips & Pins, Salon Products, General Merchandise, Fashion Caps, Cosmetics and Hair Accessories. Awesome Products With over 2,000+ products, we have the selection that your customers want and need. Professional Team Our sales team members are committed in providing our customers with the very best service. Highest Quality Professional quality products that deliver results for your customers. 5 Brands to Choose from Dream World’s family of brands includes: Brittny, Chloe, Dream, ICU, J2 and Maxi. Best Prices So your customer keeps more of their money, and you make maximum profits. #beautyforthemasses Fast Response With fast and accurate order processing, your orders get shipped immediately. Customer Information For our New Customers Please contact our office through telephone, fax, mail, or by a personal visit to establish your new account. To receive Dream World credit terms, 15 or 30 days, you must receive prior office approval. All new account applicants must provide all the following documentations to be eligible for an account at Dream World INC. 1. A copy of a valid Driver’s License. 2. A copy of owner’s Social Security card. 3. Copy of a voided Business check. 4. A copy of State Tax ID (Business Certificate). 5. A filled out New Account Application Form. 6. Proof of Resale establishment – prohibited user purchase by the law (EX: Beauty Salon, Barber shop) Free Shipping Requirements To be eligible for free freight, the order minimum are as follows. 1. SHIP VIA UPS: $300.00 2. SHIP VIA TRUCKING : $1,350.00 C.O.D FEE WILL BE CHARGED ON CUSTOMER’S ACCOUNT 1. UPS $10.50 2. TRUCKING $17.00 How To Pay Use 30 days term or C.O.D., On C.O.D. shipments (truck and UPS), we accept: Check, Money Order Cashier’s Check (certified check) No Cash!!! Note: All accounts are considered C.O.D., unless credit is previously granted. For customer credit of 15 or 30 days, must obtain Dream World office approval beforehand. There is a mandatory fee on all C.O.D. UPS and trucking orders. Shipping and Handling Through commercial truck carries. (All the products are shrink-wrapped, then trucked out to its destination.) Through U.P.S., air or ground service. (This service is recommended if the order is small in terms of the weight. The cost of shipping and handling will be added to the invoice.) We also offer local delivery service with our own trucks & vans. Warranty There are no warranties, express or implied, of merchantability, fitness for a particular purpose or otherwise, which extend beyond the manufacturers description on the label of each product. Liability Dream World Inc. shall not be deemed responsible nor held liable for any damages or claims for injuries, whether intentional or accidental, relating to the misuse of any products. Quantities We reserve the right to limit order quantities. Past Due Account If payment is not made in accordance with credit terms, Dream World Inc., will pursue it own legal action towards collecting the unpaid balance at whatever the cost may be. You will be responsible for all legal fees. Restock Fee If customers do not pick-up orders within 1 month of placement, or cancel their trucking order after items have been picked, ordered items will be automatically restocked and the customer will be charged a penalty of 20% of the order amount. All future orders will be pending until the restock fee is cleared. Claims Must be made within 3 days of delivery, please notify customer service immediately upon receipt. Returns / Exchanges Office approval and product invoices are required. Returned Checks Any returned check involves $25.00 service charge.